Under the supervision of the Manager of Administrative Services, the Receptionist of the Day Center receives visitors and telephone calls and performs a variety of clerical tasks in overall support for the ADHC.
Essential Functions and Work Responsibilities
Functional Category: Reception and Administration
Estimated Percent of time Spent 100%
Answers, channels and routes all incoming calls to appropriate departments.
Uses paging system according to procedures.
Provides factual information regarding agency services to participants, families, outside agencies and the general public.
Updates telephone directory and maintains accurate listings.
Initiates arrangements for telephone repair service.
Confirms appointments, interviews, site visits,transportation and meal deliveries for participants and program personnel following established guidelines.
Responds to emergency calls according to established procedures in a courteous and helpful manner.
Prepares periodic and special reports which require the gathering of data from several sources and assembling into proper formats.
Produces correspondence, reports, forms, schedules, minutes and a variety of other materials that may be requested by management for business needs.
Assists in the care and maintenance of department equipment and supplies
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
High School Diploma or GED required.
Work Experience and Qualifications
Medical Terminology is helpful, but not required.
Other Knowledge Skills and Abilities Required
Must be computer prof