Job: Clinic Clerk - Ward Clerk - San Bernardino

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Job Description

Clinic Clerk - Ward Clerk - San Bernardino

  • Location: CA, San Bernardino
  • Schedule: Regular Full-time
  • Department: 102 - Nursing
  • Facility: SANBER - InnovAge Greater California PACE Day/Health Center
  • Date published: 26-May-2017
Job Description

Job Summary

Under the supervision of the Clinic Services Manager, the Clinic Clerk performs a variety of clerical and receptionist duties to support the overall administrative functions of the clinic. In addition, the Clinic Clerk assists in participant care responsibilities, scheduling specialist appointments and performing other clerical duties as needed by either the clinical staff or other departments.

Essential Functions and Work Responsibilities

Functional Category: Clerical/Participant Assistance

Estimated Percent of time Spent 100%

Answers incoming phone line and routes calls to appropriate parties or voice mail as requested. Receives and forwards messages when asked.

Greets and directs incoming foot traffic to the center, answers questions about general services offered and finds appropriate information using available references.

Performs data entry of participant information, diagnostic orders, test results and Data PACE information per established procedures.

Coordinates with the transportation department to schedule outside and special in-house appointments for participants. Ensures that appointment information is relayed to the appropriate departments and caregivers as necessary in addition to notifying participants and their families of appointments and transportation arrangements.

Receives diagnostic tests by fax or e-mail and routes to the Primary Care Physician to be processed and performs follow-up by obtaining procedure results in a timely manner.

Files, scans and indexes clinic medical information in appropriate records from clinical services and other departments as needed.

Job Qualifications


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions



  • High School diploma or GED

Work Experience and Qualifications

  • Strong clerical skills that include filing, record keeping, data entry and providing customer service.
  • Medical Terminology is required


Licensure, Certification, Registration or Designation

  • Certified Nursing Assistant (CNA) or Medical Assistant (MA) with clinical health care experience preferred


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